Privacy Policy
1. DATA CONTROLLER
Who is responsible for processing your data?
VAUKURA belongs to the company Herme Plus, S.L., with CIF B-85356160.
This privacy policy applies to all personal data that the user provides to Grupo Herme (which includes the companies Herme Dis, S.L., Herme Plus, S.L., and HMS MOTORCAR, S.L.), with postal address at Calle Berlín, 4, 28977 Casarrubuelos (Madrid); through online forms, when making a purchase on their websites, or when transmitting their data through personal identification cards.
To exercise your rights to unsubscribe as a user, you must access and complete the following form. Access the unsubscribe form.
2. PURPOSES
VAUKURA belongs to the company Herme Plus, S.L., with CIF B-85356160.
This privacy policy applies to all personal data that the user provides to Grupo Herme (which includes the companies Herme Dis, S.L., Herme Plus, S.L., and HMS MOTORCAR, S.L.), with postal address at Calle Berlín, 4, 28977 Casarrubuelos (Madrid); through online forms, when making a purchase on their websites, or when transmitting their data through personal identification cards.
To exercise your rights to unsubscribe as a user, you must access and complete the following form. Access the unsubscribe form.
2. PURPOSES
For what purpose do we use your personal data?
The User is hereby informed that Grupo Herme may process the personal data that the User provides through online forms, personal cards, or during the purchase process of any of Grupo Herme's products, for the purposes indicated below, to the extent that there is a legal basis for each processing as explained below:
Ensure the User's access to and use of their personal space in the private area of the websites of products and services offered by Grupo Herme. Manage purchases and requests made by the User via email, telephone, or on Grupo Herme's websites. We use the information to send you the quote, to process and deliver your order, and to inform you via email and/or SMS or postal mail. Inform the User by any means, including the sending of commercial communications to the email address provided by the User, about products and services of Grupo Herme similar to those acquired by the User. Carry out promotional activities about other products and services of Grupo Herme, including the sending of commercial communications to the email address provided by the User. Management and issuance of sales documents: invoice, packing list, or digital ticket. Management of product availability alerts on the WEB. Response to the exercise of ARCO+ rights, inquiries, and complaints by the interested party. Prevent abuse and fraud in the use of our services (e.g., fraudulent activities, spam, etc.). Transfer of data to public bodies and authorities, provided that they are required in accordance with legal and regulatory provisions.
The User is hereby informed that Grupo Herme may process the personal data that the User provides through online forms, personal cards, or during the purchase process of any of Grupo Herme's products, for the purposes indicated below, to the extent that there is a legal basis for each processing as explained below:
Ensure the User's access to and use of their personal space in the private area of the websites of products and services offered by Grupo Herme. Manage purchases and requests made by the User via email, telephone, or on Grupo Herme's websites. We use the information to send you the quote, to process and deliver your order, and to inform you via email and/or SMS or postal mail. Inform the User by any means, including the sending of commercial communications to the email address provided by the User, about products and services of Grupo Herme similar to those acquired by the User. Carry out promotional activities about other products and services of Grupo Herme, including the sending of commercial communications to the email address provided by the User. Management and issuance of sales documents: invoice, packing list, or digital ticket. Management of product availability alerts on the WEB. Response to the exercise of ARCO+ rights, inquiries, and complaints by the interested party. Prevent abuse and fraud in the use of our services (e.g., fraudulent activities, spam, etc.). Transfer of data to public bodies and authorities, provided that they are required in accordance with legal and regulatory provisions.
3. DATA RETENTION PERIOD
How long will we keep your data?
Your data will be kept only during the contractual relationship and for the period of time that is reasonably necessary, taking into account the need to respond to issues that arise or resolve problems, make improvements, and comply with the services required by applicable legislation. This means that personal data may be kept for a reasonable period even after the interested party has stopped using our services. After this period, the data will be blocked from all Group systems.
4. LEGAL BASIS
Your data will be kept only during the contractual relationship and for the period of time that is reasonably necessary, taking into account the need to respond to issues that arise or resolve problems, make improvements, and comply with the services required by applicable legislation. This means that personal data may be kept for a reasonable period even after the interested party has stopped using our services. After this period, the data will be blocked from all Group systems.
4. LEGAL BASIS
What legitimizes us to process your personal data?
The legal basis for processing your data for the purposes described in section two lies in:
The execution of a service provision contract and/or purchase of products. In this sense, the interested party is obliged to provide the necessary data for its execution. If you do not provide us with these data, it will not be possible to carry out the purchase. The user's consent, in case it has been requested and granted. The legitimate interest of Grupo Herme in relation to the purpose indicated in section (h) of point 2. Compliance with the legal obligations applicable to Grupo Herme for the purposes indicated in sections (e), (i), and (g) of point 2.
The recipient's personal data may be transferred/communicated to the following recipients:
Companies of Grupo Herme. Public Administrations and Authorities when required by tax, labor, Social Security regulations, or any other applicable regulations. Companies responsible for data processing, such as franchisees and suppliers that provide services to Grupo Herme (courier companies, communication sending companies, agencies, etc.).
The legal basis for processing your data for the purposes described in section two lies in:
The execution of a service provision contract and/or purchase of products. In this sense, the interested party is obliged to provide the necessary data for its execution. If you do not provide us with these data, it will not be possible to carry out the purchase. The user's consent, in case it has been requested and granted. The legitimate interest of Grupo Herme in relation to the purpose indicated in section (h) of point 2. Compliance with the legal obligations applicable to Grupo Herme for the purposes indicated in sections (e), (i), and (g) of point 2.
2.
5. RECIPIENTS
To which recipients can we send your data?
The recipient's personal data may be transferred/communicated to the following recipients:
Companies of Grupo Herme. Public Administrations and Authorities when required by tax, labor, Social Security regulations, or any other applicable regulations. Companies responsible for data processing, such as franchisees and suppliers that provide services to Grupo Herme (courier companies, communication sending companies, agencies, etc.).
6. RIGHTS
What are your rights regarding personal data?
You have the following rights, which can be exercised through the email address privacidad@grupoherme.com
Right of access: You have the right to obtain information about whether Grupo Herme is processing personal data concerning you, or not, as well as to access the personal data we have. Right of rectification: You have the right to request that Grupo Herme rectify the data when they are inaccurate or complete them when they are incomplete. Right of erasure or right to be forgotten: You can request that personal data be deleted when, among other reasons, the data are no longer necessary for the purposes for which they were collected. Right to restriction: You have the right to request the limitation of data processing, in which case we will only keep them for the exercise or defense of claims. Right to data portability: You have the right to receive personal data in a structured, commonly used, and machine-readable format, and to transmit them to another controller when the processing is based on consent or a contract, and is carried out by automated means. Right to object: You have the right to object to the processing of your data, in which case Grupo Herme will stop using the data, unless there are compelling legitimate reasons, or for the exercise or defense of possible claims. Right to lodge a complaint: You have the right to lodge a complaint with the Spanish Data Protection Agency.
You have the following rights, which can be exercised through the email address privacidad@grupoherme.com
Right of access: You have the right to obtain information about whether Grupo Herme is processing personal data concerning you, or not, as well as to access the personal data we have. Right of rectification: You have the right to request that Grupo Herme rectify the data when they are inaccurate or complete them when they are incomplete. Right of erasure or right to be forgotten: You can request that personal data be deleted when, among other reasons, the data are no longer necessary for the purposes for which they were collected. Right to restriction: You have the right to request the limitation of data processing, in which case we will only keep them for the exercise or defense of claims. Right to data portability: You have the right to receive personal data in a structured, commonly used, and machine-readable format, and to transmit them to another controller when the processing is based on consent or a contract, and is carried out by automated means. Right to object: You have the right to object to the processing of your data, in which case Grupo Herme will stop using the data, unless there are compelling legitimate reasons, or for the exercise or defense of possible claims. Right to lodge a complaint: You have the right to lodge a complaint with the Spanish Data Protection Agency.
7. SECURITY MEASURES
How do we protect your personal data?
Grupo Herme is committed to fulfilling its obligation of secrecy regarding personal data and its duty to keep them, and will adopt the necessary measures to prevent their alteration, loss, processing, or unauthorized access, in accordance with applicable regulations.
Grupo Herme has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent their alteration, loss, processing, and/or unauthorized access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed, whether from human action or the physical or natural environment, in accordance with applicable regulations.
Grupo Herme, as an entity concerned about privacy, in order to reinforce the confidentiality and integrity of information in its organization, continuously monitors, controls, and evaluates its processes to ensure respect for privacy and information security, according to international standards.
8. USE OF COOKIES
Grupo Herme is committed to fulfilling its obligation of secrecy regarding personal data and its duty to keep them, and will adopt the necessary measures to prevent their alteration, loss, processing, or unauthorized access, in accordance with applicable regulations.
Grupo Herme has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent their alteration, loss, processing, and/or unauthorized access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed, whether from human action or the physical or natural environment, in accordance with applicable regulations.
Grupo Herme, as an entity concerned about privacy, in order to reinforce the confidentiality and integrity of information in its organization, continuously monitors, controls, and evaluates its processes to ensure respect for privacy and information security, according to international standards.
8. USE OF COOKIES
Our website uses cookies to distinguish you from other users of our website, which helps us provide you with a good experience when you browse our website and also allows us to improve it. You can obtain more information about the use of cookies in the Cookie Policy.
